At 399bed, we take your privacy seriously. This policy explains exactly what personal data we collect when you use our platform, why we collect it, how we store it, and what rights you have over your own information. We believe you deserve to know the full picture.
These cards summarise the most important privacy commitments 399bed makes to every Bangladesh player. The full policy details follow below.
Every piece of data you share with 399bed — from your registration details to your payment information — is protected with industry-standard TLS encryption in transit and AES-256 encryption at rest. Your personal information is never stored in plain text on our servers.
399bed does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data is used only to operate your account, process payments, prevent fraud, and improve the platform. That's it — no data brokers, no ad networks.
As a 399bed player, you have the right to access, correct, or request deletion of your personal data at any time. You can also request a copy of all data we hold about you. These rights are available to every registered player — just contact our support team to exercise them.
399bed does not store your full bKash or Nagad wallet credentials. Payment processing is handled through secure, tokenised connections with our payment partners. Your mobile wallet PIN and full account details are never visible to 399bed staff or stored on our systems.
399bed uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time.
399bed retains your personal data only for as long as your account is active or as required by applicable law. When you close your account, your data is anonymised or deleted within 90 days, except where retention is required for legal, regulatory, or fraud prevention purposes.
Summary: This Privacy Policy explains how 399bed collects and handles your personal data. By registering an account or using the 399bed platform, you agree to the practices described in this policy. If you have questions, contact us at [email protected].
399bed is an online gaming platform operating at https://399bed.club, serving players primarily in Bangladesh. When this policy refers to "399bed", "we", "us", or "our", it means the 399bed platform and its operating team responsible for managing your account and personal data.
399bed acts as the data controller for all personal information collected through the platform. This means we determine the purposes and means of processing your personal data, and we are responsible for ensuring that data is handled lawfully, fairly, and transparently.
If you have any questions about how 399bed handles your personal data, or if you wish to exercise any of your data rights, you can reach us at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.
399bed collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification services. The table below summarises the main categories of data we collect.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form |
| Financial Data | bKash/Nagad number, transaction history, deposit and withdrawal amounts | Payment processing, account activity |
| Technical Data | IP address, device type, browser type, operating system | Automatically via cookies and server logs |
| Usage Data | Games played, session duration, bet history, login times | Platform activity tracking |
| Communications Data | Support chat transcripts, emails sent to 399bed | Customer support interactions |
399bed does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where required for responsible gaming purposes (for example, if you request self-exclusion and provide context about a gambling-related health concern).
399bed uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected.
No Spam: 399bed will never send you unsolicited marketing messages from third-party brands. Any promotional messages you receive will be from 399bed directly and will always include an easy opt-out option.
399bed processes your personal data on the following legal grounds, depending on the specific purpose of the processing:
Where 399bed relies on legitimate interests as the legal basis for processing, we carry out a balancing test to ensure that our interests do not override your fundamental rights and freedoms. If you would like more information about any specific balancing test, contact us at [email protected].
399bed does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it securely and in accordance with this privacy policy.
Third-Party Contracts: Every third party that receives your data from 399bed is required to sign a data processing agreement committing them to handle your information securely and only for the specified purpose. We do not share data with parties who cannot meet this standard.
399bed uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. We use the following types of cookies:
399bed does not use third-party advertising cookies or tracking pixels from ad networks. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may prevent some parts of the platform from working correctly.
399bed implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security infrastructure includes:
Despite these measures, no online platform can guarantee 100% security. If you suspect that your 399bed account has been compromised, contact support immediately at [email protected]. In the event of a data breach that affects your rights, 399bed will notify you promptly in accordance with applicable law.
Your Role in Security: You also play a part in keeping your data safe. Use a strong, unique password for your 399bed account, never share your login credentials, and always log out when using a shared device. 399bed will never ask for your password via email or chat.
399bed retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The table below outlines our standard retention periods by data category.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years | Legal and regulatory compliance |
| Financial Transaction Data | 7 years from transaction date | Anti-money laundering regulations |
| Support Communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical & Usage Data | 13 months from collection | Platform analytics and fraud detection |
| Marketing Preferences | Until opt-out or account closure | Consent management |
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you close your 399bed account, we will begin the deletion process within 90 days, subject to any legal retention obligations.
As a 399bed player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days and will not charge a fee for reasonable requests.
Request a copy of all personal data 399bed holds about you, including how it is used and who it has been shared with.
Request correction of any inaccurate or incomplete personal data we hold about you. We will update records promptly.
Request deletion of your personal data where there is no longer a legitimate reason for us to hold it, subject to legal retention requirements.
Request that we limit how we use your data while a dispute or correction request is being resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Object to processing based on legitimate interests, including direct marketing. We will stop processing unless we have compelling grounds to continue.
399bed is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the 399bed platform in any way.
If 399bed becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe your child has registered at 399bed, please contact us immediately at [email protected] so we can take action.
399bed uses age verification checks during registration and reserves the right to request official identity documents at any time to confirm that a player meets the minimum age requirement.
399bed may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically. Continued use of the 399bed platform after an update constitutes acceptance of the revised policy.
If you disagree with any changes to this Privacy Policy, you have the right to close your account and request deletion of your personal data by contacting [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 399bed handles your personal data, please get in touch with our team. We are committed to resolving privacy concerns promptly and transparently.
For data access, correction, or deletion requests, please include your registered mobile number and a brief description of your request. We may need to verify your identity before processing certain requests to protect your account security.
We Take Privacy Seriously: Every privacy request received by 399bed is logged, tracked, and resolved by a dedicated team member. We do not use automated systems to handle privacy complaints — a real person will review your request and respond personally.