Legal Agreement

Terms and Conditions for 399bed Players

These terms govern your use of the 399bed platform. Please read them carefully before registering or placing any bets. By creating an account at 399bed, you confirm that you have read, understood, and agreed to everything on this page.

Last Updated: 1 January 2025 Applies to Bangladesh Players

What Every 399bed Player Should Know

These six points summarise the most important parts of the 399bed Terms and Conditions. The full terms follow below — please read those too.

You Must Be 18 or Older

399bed is strictly for adults. You must be at least 18 years old to register, deposit, or play any game on the platform. 399bed reserves the right to request age verification documents at any time and will close accounts found to belong to minors.

One Account Per Player

Each player is permitted one 399bed account only. Duplicate accounts will be closed and any balances forfeited. If you have lost access to your account, contact 399bed support — do not create a new one. This rule protects the fairness of bonuses for all players.

Bonuses Come With Wagering Requirements

All bonuses at 399bed are subject to wagering requirements before withdrawal. The standard wagering requirement is 20× the bonus amount. Bonus funds cannot be withdrawn directly — they must be played through first. Full bonus terms are listed in Section 5 below.

Withdrawals Go to Your Registered Wallet

All withdrawals at 399bed are processed to the bKash or Nagad number registered on your account. 399bed does not send funds to third-party accounts or different mobile numbers. This policy protects players from fraud and ensures your winnings reach you safely.

Fraudulent Activity Means Account Closure

Any attempt to exploit bonuses, use multiple accounts, engage in collusion, or manipulate game outcomes will result in immediate account closure and forfeiture of all balances. 399bed uses automated fraud detection and manual review to protect the integrity of the platform.

Responsible Gaming Tools Are Available

399bed provides deposit limits, session time reminders, and self-exclusion options. Players who feel their gambling is becoming a problem are encouraged to use these tools. 399bed takes responsible gaming seriously and will act on requests for self-exclusion promptly.

Important: These Terms and Conditions constitute a legally binding agreement between you and 399bed. If you do not agree with any part of these terms, you must not use the 399bed platform. Continued use of the platform after any update to these terms constitutes acceptance of the revised terms.

01 Acceptance of Terms

By accessing the 399bed website, registering an account, making a deposit, or participating in any game or promotion offered by 399bed, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms apply to all users of the 399bed platform, including visitors who browse without registering.

399bed reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. It is your responsibility to check this page periodically. If you continue to use 399bed after changes are posted, you are deemed to have accepted the updated terms.

These terms are written in English and governed by the laws applicable to online gaming operations. In the event of any conflict between a translated version and the English version, the English version takes precedence.


02 Eligibility

To register and play at 399bed, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration
  • You must be accessing 399bed from a jurisdiction where online gaming is not prohibited by local law
  • You must not be a current employee, contractor, or immediate family member of a 399bed employee
  • You must not already hold an active or previously closed 399bed account
  • You must be registering on your own behalf, not on behalf of another person
  • You must have the legal capacity to enter into a binding agreement

399bed reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to be in breach of eligibility requirements will be closed immediately and any balances may be forfeited pending review.

Age Verification: 399bed takes underage gambling seriously. If there is any reason to suspect that an account holder is under 18, the account will be suspended immediately pending verification. Any winnings accumulated during this period will be withheld until the matter is resolved.


03 Account Registration

Each player may hold only one 399bed account. Creating multiple accounts — whether using the same or different personal details — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.

When registering, you must provide accurate, complete, and up-to-date information. This includes your real name, date of birth, and a valid mobile number linked to your bKash or Nagad wallet. Providing false information during registration is a breach of these terms and may result in account closure.

You are responsible for maintaining the confidentiality of your 399bed login credentials. Do not share your password with anyone. 399bed will never ask for your password via email, chat, or phone. If you suspect your account has been accessed without your authorisation, contact 399bed support immediately.

  • Account registration is free — 399bed does not charge any fee to create an account
  • You must use your own name and mobile number — accounts registered with another person's details will be closed
  • 399bed may require KYC (Know Your Customer) verification before processing withdrawals
  • Accounts that have been inactive for 12 consecutive months may be subject to a monthly inactivity fee of ৳100, deducted from the remaining balance

04 Deposits and Payments

399bed accepts deposits via bKash, Nagad, and Rocket. All deposits must be made from a mobile wallet registered in your own name. Third-party deposits — where the wallet belongs to someone other than the account holder — are not permitted and will be returned or forfeited.

The minimum deposit at 399bed is ৳200. There is no maximum deposit limit for standard accounts, though high-volume deposits may trigger additional verification. Deposits are credited to your 399bed account instantly in most cases. If a deposit does not appear within 15 minutes, contact support with your transaction reference number.

  • Minimum deposit: ৳200
  • Supported methods: bKash, Nagad, Rocket
  • Deposits must come from wallets registered in your own name
  • 399bed does not charge deposit fees, though your mobile wallet provider may apply their own charges
  • Deposits made in error cannot always be reversed — contact support immediately if you deposit the wrong amount

Processing Times: Most deposits are credited instantly. In rare cases involving network delays, processing may take up to 30 minutes. If your deposit has not appeared after 30 minutes, please contact 399bed support with your bKash or Nagad transaction ID.


05 Bonuses and Promotions

399bed offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the terms outlined in this section as well as any specific terms attached to individual promotions. In the event of a conflict, the specific promotion terms take precedence.

The standard welcome bonus at 399bed is a 100% match on your first deposit, up to a maximum of ৳5,000, plus ৳500 in free play credit. To qualify, your first deposit must be at least ৳500. The welcome bonus is available to new players only and can only be claimed once per household, device, or IP address.

  • All bonuses carry a standard wagering requirement of 20× the bonus amount unless otherwise stated
  • Wagering must be completed within 30 days of the bonus being credited, or the bonus and any associated winnings will be forfeited
  • Bonus funds are separate from real money funds — real money is used first when placing bets
  • Certain games may contribute differently to wagering requirements — slots typically contribute 100%, table games may contribute less
  • 399bed reserves the right to withdraw any bonus offer at any time without prior notice
  • Players found to be abusing the bonus system — including through multiple accounts or coordinated play — will have bonuses removed and accounts reviewed

Reload Bonuses: Existing 399bed players are eligible for weekly reload bonuses. These are credited automatically on qualifying deposits made on Fridays. The reload bonus is 20% of the deposit amount, up to ৳2,000, with a 15× wagering requirement.


06 Withdrawals

399bed processes withdrawal requests within 30 minutes on average, directly to the bKash or Nagad wallet registered on your account. Withdrawals cannot be sent to a different mobile number or a third-party wallet under any circumstances.

The minimum withdrawal amount is ৳500. There is no maximum single withdrawal limit for verified accounts, though withdrawals above ৳50,000 may require additional identity verification before processing. 399bed does not charge withdrawal fees, though your mobile wallet provider may apply standard transfer charges.

  • Minimum withdrawal: ৳500
  • Withdrawals are sent to your registered bKash or Nagad number only
  • Your account must be fully verified before your first withdrawal is processed
  • Bonus funds cannot be withdrawn until wagering requirements have been met in full
  • Withdrawals requested during peak hours (8pm–11pm Bangladesh time) may take slightly longer to process
  • 399bed reserves the right to request supporting documentation for large withdrawals as part of standard anti-money laundering procedures

Pending Withdrawals: Once a withdrawal request is submitted, it enters a processing queue. You may cancel a pending withdrawal before it is processed, but once funds have been sent to your wallet, the transaction cannot be reversed.


07 Game Rules and Fairness

All games available at 399bed use a certified Random Number Generator (RNG) that has been independently tested to ensure genuinely random and unpredictable outcomes. The RNG certification means that neither 399bed nor any player can influence the outcome of any individual game round.

Each game at 399bed has its own specific rules, which are displayed within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. 399bed is not responsible for losses resulting from a player's misunderstanding of game rules.

  • Return to Player (RTP) figures for all games are published and available on request
  • In the event of a technical malfunction during a game round, the round will be voided and the stake returned to the player
  • If a game result is displayed incorrectly due to a software error, the correct result as recorded by the server will stand
  • 399bed reserves the right to void bets placed on games that were offered in error or at incorrect odds

08 Prohibited Conduct

The following actions are strictly prohibited at 399bed and will result in immediate account suspension, closure, and potential forfeiture of all balances:

  • Registering more than one account
  • Providing false or misleading information during registration or verification
  • Using software, bots, scripts, or any automated tools to interact with the platform
  • Exploiting software bugs or errors to gain an unfair advantage
  • Colluding with other players to manipulate game outcomes
  • Engaging in any form of money laundering or using 399bed to process funds from illegal activities
  • Attempting to reverse-engineer, copy, or reproduce any part of the 399bed platform
  • Harassing, threatening, or abusing 399bed staff or other players
  • Claiming bonuses through coordinated or systematic abuse across multiple accounts

399bed uses automated monitoring systems and manual review processes to detect prohibited conduct. If you believe another player is engaging in prohibited conduct, please report it to 399bed support. Reports are treated confidentially.


09 Responsible Gaming

399bed is committed to promoting responsible gaming. We believe that gambling should be an enjoyable form of entertainment, not a source of financial stress or personal harm. 399bed provides a range of tools to help players stay in control of their gaming activity.

  • Deposit Limits: Set daily, weekly, or monthly deposit limits on your account at any time via account settings
  • Session Reminders: Enable time reminders that notify you after a set period of continuous play
  • Self-Exclusion: Request a temporary or permanent self-exclusion from the 399bed platform by contacting support
  • Reality Checks: Periodic pop-up notifications showing your session duration and net win/loss position

If you feel that your gambling is causing problems for you or your family, please use the self-exclusion tool or contact 399bed support. You can also find more information on our Responsible Gaming page.


10 Privacy and Data

399bed collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy. The full Privacy Policy is available at /privacy-policy.

399bed will never sell your personal data to third parties for marketing purposes. Data is shared only where required for payment processing, identity verification, fraud prevention, or where required by law. All data is stored securely using industry-standard encryption.


11 Limitation of Liability

399bed provides its platform on an "as is" basis. While we work hard to maintain 99.9% uptime, we cannot guarantee that the platform will be available at all times or free from technical errors. 399bed is not liable for losses resulting from platform downtime, technical malfunctions, or internet connectivity issues beyond our control.

399bed's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim. 399bed is not liable for any indirect, consequential, or punitive damages of any kind.

Gambling involves financial risk. Never bet more than you can afford to lose. 399bed is not responsible for financial losses resulting from gambling activity on the platform. Please play responsibly.


12 Changes to Terms

399bed reserves the right to amend these Terms and Conditions at any time. When material changes are made, 399bed will notify registered players via email or an in-platform notification at least 7 days before the changes take effect, where reasonably practicable.

Minor changes — such as corrections to typographical errors or clarifications that do not affect player rights — may be made without prior notice. The "Last Updated" date at the top of this page will always reflect the most recent revision. It is your responsibility to review these terms periodically.


13 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the 399bed support team. Our support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available via the 399bed platform after login
  • Response Time: Most queries are resolved within 3 minutes via live chat

For complaints that cannot be resolved through standard support channels, 399bed has a formal dispute resolution process. Details of this process are available from the support team on request.

Fair, Transparent, and Trusted

Ready to Play at 399bed?

Now that you know the rules, you're ready to get started. Register your free account, make your first deposit via bKash or Nagad, and claim your 100% welcome bonus. 399bed is built for Bangladesh players — fast payouts, fair games, and support that actually helps.

18+ only. Please gamble responsibly. Full T&Cs apply.